Bloomberg Intraday FX Charts not Updating

Author: Optuma Team Last updated: Feb 19, 2019 01:52

REPORTED

14th of March 2016

LAST UPDATED

15th of March 2016

STATUS

Workaround Available

EXPLANATION

Intraday charts for FX crosses (for example, AUDUSD) from Bloomberg are not updating as new ticks come in. Historical data will load, but no new updates are added to the chart. Watchlists, Equities, and Futures codes are unaffected.

SOLUTION

Bloomberg Developers are currently investigating the cause of this issue. In the meantime a workaround is available:

  1. Open the Bloomberg Terminal
  2. Login and type in XDF and click Go.
  3. In the window that opens there will be a section called Source Preferences. Locate the checkbox called Use BGN as Default Source Where Available and untick it.
  4. Click Enter 1 to save the change.
  5. Restart Optuma

Bloomber