FAQs

This section contains articles that are common questions and support issues.


Adjusting Session Times for Realtime charts

Adjusting your Display Resolution

Can I Run Optuma on an Apple Mac?

Can I have Optuma installed on more than one computer?

Can Optuma automatically identify chart patterns?

Cloud Drive shows large number of Optuma files moved

Diagnostic Report

Do you have GICs sector and industry data?

European Exchange Data - Symbology

How Do I Use a Proxy Server?

How can I add more space to the left of the first bar on a chart?

How can I create a Watchlist from chart in an existing workbook?

How can I get copies of my invoices?

How can I reinstall Optuma?

How can I see all calendar days (ie weekends and holidays) on my charts?

How can I transfer my existing workbooks, settings, layouts, scans, scripts, etc to a new computer?

How do I Remove the Watermark from my Image Files?

How do I Upgrade from Optuma 32 bit (Market Analyst 8) to Optuma 64bit?

How do I add Realtime or Intraday Data to Optuma?

How do I change my colour scheme from White to either Light or Dark?

How do I cite Optuma in my reports?

How do I disable the automatic data downloads?

How do I increase the amount of intraday history available in my charts?

How do I remove a Chart Layout from a page but keep my work?

How do I show more time in to the future on my charts?

How do I use Loom to send a video to Optuma Support?

How to Take Screenshots or Videos for Support Purposes

How to Whitelist emails from Optuma

How to create a Watchlist from an existing workbook

How to retrieve System Information using DXDIAG

How to take Screenshots and Share Chart Images

I’ve lost my password!

Important Announcement - FTSE/Russell Indices

Installing Optuma from Trial Email (new clients)

Is there a Navigation Console in Optuma?

Lifetime Trader Services Subscription FAQ

MA6 vs Optuma Gann Swings

Optuma EOD Splits, Consolidations and Total Returns

Optuma Installation Guide

Optuma Lite Edition

Printing complete Watchlists that do not fit on the screen

Remote Access using Zoom

Resources to help you get the most out of Optuma

Running Optuma in Administration Mode

System Requirements: Can My Computer Run Optuma?

The Price Scale isn’t automatically resizing

Using Optuma on a Cloud-Based Windows PC

Using Optuma with Cloud Drives

Where are my Workbook files stored?

Why are my automated backups taking so long to save?

Why are some Circle tools drawing incorrectly?

Why can Degree Counts vary between two dates

Why is My Security Software Detecting a Virus in a Optuma File?

Why is the current bar dated next Friday, when today is only Tuesday?

Why is there a small cross in front of the Mouse Pointer?

Will My 3rd Party Data Work in Optuma?

Will my MA4 or MA6 Files work with Optuma?

Will my MA7 or MA8 files work in Optuma?

Windows S Mode Blocking Installation