Distorted Watchlist Fonts after Windows 10 Update

Author: Optuma Team Last updated: Mar 16, 2020 09:26

Overview

After a Windows 10 update the font displayed in Optuma Watchlists is distorted.

Example of the distorted fonts in a Watchlist

Solution

Clients encountering this error have reported the issue can be resolved by uninstalling the current Graphics Driver, restarting the system and installing a new display driver directly from the manufacturers website (AMD / nVidia).

If you are unfamiliar with these processes it is recommended you seek advice from your local IT professional.

Links

Information on Uninstalling a Video Driver
Information on updating Video Drivers