Tool Lines Crossing into Panel Space

Author: Optuma Team Last updated: Feb 19, 2019 01:50

LAST UPDATED

4th November 2015

STATUS

Intel driver update

EXPLANATION

If you are using an older Intel video card driver with Windows 7, Windows 8 or Windows 10 (excluding MS Surface machines), you may be encountering a problem, where tool lines are displaying outside of the chart area, into the custom toolbar and panels.

Lines Crossin

SOLUTION

In most cases, this issue can be resolved by updating the video card drivers to the latest version available.

The fastest way to update your Intel video drivers is to use the Intel Driver Update Utility:

http://www.intel.com/p/en_US/support/detect

This program will check your video card and Operating system, and provide a link to the latest driver for your system.

Once you have updated to the latest video card drivers, restart Optuma and the display issue should be resolved.

*Note: If you are using a Laptop that is locked to the manufacturers drivers, and the latest version available on their site does not resolve the issue, you can install the Intel drivers using the following process:*
http://www.intel.com/support/graphics/sb/CS-022355.htm